Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping Rates & Delivery Times We currently ship within the United States only.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Free on orders $70+ |
| Expedited Shipping | 5–8 business days | Calculated at checkout |
Free Shipping Enjoy free standard shipping on all domestic orders over $70.
Order Tracking Once your order ships, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Delays While we do our best to meet the estimates above, delivery times are not guaranteed and may be affected by carrier delays, weather, or peak seasons. lunaire is not responsible for delays once the package is in the carrier's hands.
Lost or Stolen Packages If your tracking shows delivered but you haven't received your package, please contact us at hello@shoplunaire.co within 7 days so we can assist you.
Questions? Reach out to us at hello@shoplunaire.co — we're happy to help.